The Tenancy Tribunal application API previously provided by MBIE has now been decommissioned.
The API was introduced in 2015 as a facility for large property management organisations to replace their paper-based methods for filing Tenancy Tribunal applications with an integrated software solution.
The API has served its purpose but was a complex integration challenge for new consumers. The application process involves many intricate variations of information required for different types of application, with consumer software needing to incorporate complicated business rules to ensure correct data was supplied.
Since the introduction of a fully online disputes management system the need for the API has decreased as organisations have found it easier to manage their Tenancy Tribunal applications online.